User Management

Rigado's Edge Direct platform offers easy user management features to help your team quickly add, remove, and recover user accounts inside our User Management page.

All existing accounts will be assigned an Administrator role at launch and have access to User Management. Existing user’s roles can be adjusted to restrict access through the User Management menu, if desired.

User Roles Types

There are four types of User Roles available inside Edge Direct. Users that are inside your organization can be granted one access level to all, some or one Site inside your organization. The four types of user roles are:

Administrators: Administrators have full access to all Edge Direct features, global settings, and Sites. This is the only role that can manage other User’s access and Roles
Site Owner: Site Owners have full access to all Edge Direct features within the Sites they are assigned. Site Owners allow for full control over selected Sites without visibility into unselected ones.
Site Watcher: Site Watchers have read-only access to selected Sites only. This gives visibility to a Site’s health and configuration without the risk of impacting Site operations.
Installer: Installers have limited feature access to selected Sites for installation and provisioning. Installers permissions are restricted to Network and site specific configurations.

Edge Direct's User Management, User Role Access Levels

User Role Feature Access

Feature Access	Administrator	Site Owner	Site Watcher	Installer
User management	Yes	No	No	No
API Token management	Yes	No	No	No
Site creation/deletion	Yes	No	No	No
Sites Table	Yes	Allowed Sites only	Allowed Sites only	Allowed Sites only
Site Maintenance window/properties	Yes	Allowed Sites only	Read only	Read only
Site Configurations	Read/Write	Read/Write	Read only	Network & NTP only
Config Variables	Read/Write	Read/Write	Read only	Read/Write
Container Token creation	Read/Write	No	No	No
Gateways Table	Yes	Allowed Sites only	No	Allowed Sites only
Gateways Configurations	Yes	Allowed Sites only	Allowed Sites - read only	Network & NTP only
Gateway Tags	Yes	Allowed Sites only	Allowed Sites - read only	Allowed Sites only
Gateway Logs	Yes	Allowed Sites only	No	No
Unassigned Gateways	Yes	Yes	Read only	Yes
Apps Tab	Yes	No	No	No
Bundles Tab	Yes	No	No	No
Devices Table	Yes	Allowed Sites only	Allowed Sites - Read only	Allowed Sites only
Device Properties	Yes	Allowed Sites only	Allowed Sites - Read only	Allowed Sites only
Tag Keys Tab	Yes	No	No	No
Configuration Variables Tab	Yes	No	No	No
Tools Tab	Yes	Yes	No	Yes
CLI Access	Yes	Yes	No	No

User Management Menu

The "User Management" menu is located down the left-hand side of the screen inside your Edge Direct account.

Create User

After a new user has been added, they will receive an email with a link to sign in to Edge Direct and a temporary password to reset after their first login.

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Note that a single user can have access to multiple Site locations, but only one access level / role type can be granted per user email.

Modify User Roles / Permissions

To modify user role permissions, select the "User Management" menu down the left-hand side of the screen inside your Edge Direct account. Inside the User Management page, hover over the email of the user you wish to modify and select the blue "Details" button on the right-hand side.

The User Role menu will open with the options to Reset Password, Delete User Role, Modify the access level granted ( Administrator, Site Owner, Site Watcher, Installer) and enable or disable access to any Site listed.

After changes, ensure you click the "Submit" button.

You can click on the "Reset" button to reset to the organizations default permissions.

User Role Limits

There are no user role limits at this time.