Rigado's Edge Direct platform offers easy user management features to help your team quickly add, remove, and recover user accounts inside our User Management page.
All existing accounts will be assigned an Administrator role at launch and have access to User Management. Existing user’s roles can be adjusted to restrict access through the User Management menu, if desired.
There are four types of User Roles available inside Edge Direct. Users that are inside your organization can be granted one access level to all, some or one Site inside your organization. The four types of user roles are:
- Administrators: Administrators have full access to all Edge Direct features, global settings, and Sites. This is the only role that can manage other User’s access and Roles
- Site Owner: Site Owners have full access to all Edge Direct features within the Sites they are assigned. Site Owners allow for full control over selected Sites without visibility into unselected ones.
- Site Watcher: Site Watchers have read-only access to selected Sites only. This gives visibility to a Site’s health and configuration without the risk of impacting Site operations.
- Installer: Installers have limited feature access to selected Sites for installation and provisioning. Installers permissions are restricted to Network and site specific configurations.
|Feature Access||Administrator||Site Owner||Site Watcher||Installer|
|API Token management||Yes||No||No||No|
|Sites Table||Yes||Allowed Sites only||Allowed Sites only||Allowed Sites only|
|Site Maintenance window/properties||Yes||Allowed Sites only||Read only||Read only|
|Site Configurations||Read/Write||Read/Write||Read only||Network & NTP only|
|Config Variables||Read/Write||Read/Write||Read only||Read/Write|
|Container Token creation||Read/Write||No||No||No|
|Gateways Table||Yes||Allowed Sites only||No||Allowed Sites only|
|Gateways Configurations||Yes||Allowed Sites only||Allowed Sites - read only||Network & NTP only|
|Gateway Tags||Yes||Allowed Sites only||Allowed Sites - read only||Allowed Sites only|
|Gateway Logs||Yes||Allowed Sites only||No||No|
|Unassigned Gateways||Yes||Yes||Read only||Yes|
|Devices Table||Yes||Allowed Sites only||Allowed Sites - Read only||Allowed Sites only|
|Device Properties||Yes||Allowed Sites only||Allowed Sites - Read only||Allowed Sites only|
|Tag Keys Tab||Yes||No||No||No|
|Configuration Variables Tab||Yes||No||No||No|
The "User Management" menu is located down the left-hand side of the screen inside your Edge Direct account.
After a new user has been added, they will receive an email with a link to sign in to Edge Direct and a temporary password to reset after their first login.
Note that a single user can have access to multiple Site locations, but only one access level / role type can be granted per user email.
To modify user role permissions, select the "User Management" menu down the left-hand side of the screen inside your Edge Direct account. Inside the User Management page, hover over the email of the user you wish to modify and select the blue "Details" button on the right-hand side.
The User Role menu will open with the options to Reset Password, Delete User Role, Modify the access level granted ( Administrator, Site Owner, Site Watcher, Installer) and enable or disable access to any Site listed.
After changes, ensure you click the "Submit" button.
You can click on the "Reset" button to reset to the organizations default permissions.
There are no user role limits at this time.
Updated 6 months ago